(315) 627-0524    Mon-Fri  8 am - 4 pm EST

Guarantee and Terms of Service

100% SATISFACTION GUARANTEED

 

At IdentaMe Labels, we believe in our products and we want you to be confident when you shop with us.  That's why we offer a 100% Customer Satisfaction Guarantee. If our products don't perform the way that we say they will, we'll do whatever it takes to make you happy.  That means we'll replace any defective products, or offer you a different product, or refund your money.  Whatever it takes.  

 

Now the fine print.  When we say "perform as we say they will," that means that our stick on labels will last indefinitely in the dishwasher, freezer and microwave, and depending on placement and garment type, as a temporary laundry label.  On the other hand, our iron on labels are meant to be a permanent solution and we expect them to stay on! 

 

Thank you for giving us an opportunity to provide you with our fine products.  If you have any issues or concerns, please contact us at info@identamelabels.com or call 315.627.0524.


 

 

We want to ensure you're protected and that we're protected so feel free to take a look at our Terms of Service so you understand how we do just that.

 

GENERAL 

IdentaMeLabels.com is operated by IdentaMe Labels ("IdentaMe Labels," "we" or "us"). By using the IdentaMe Labels website (the "Website"), you can purchase a label products and a few other Cool Products. All product purchases on this Website are subject exclusively to these Terms and Conditions of Sale, including the IdentaMe Labels Privacy Policy and Terms of Use contained in this Website ("Terms and Conditions") and will override any contradictory terms and/or conditions. We reserve the right to make changes to the Website and our Terms and Conditions at any time.

 


 

ACCEPTANCE OF ORDERS 

All orders are subject to our acceptance or rejection in whole or in part. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. Our sale to you will be solely on the Terms and Conditions set forth herein. They supersede and reject any conflicting terms and conditions of yours, notwithstanding any statement of yours to the contrary. 

 


 

USER CONDUCT

In using this Site, you agree to not provide copy for your personal labels that is unlawful, threatening, abusive, vulgar, harassing, defamatory, obscene or otherwise objectionable.

 


 

PRICES

Prices listed on our Website are current, but prices may change without notice. We also reserve the right to make corrections in the event of a misprint. We have undertaken reasonable efforts to ensure that the information contained on our Website is accurate; however, we are not responsible for the completeness or accuracy of the information on our Website. In the event of any inaccuracies in our content or pricing, we reserve the right to refuse/cancel any order whether or not the order has been confirmed and/or payment has been made; payment for such orders shall be refunded. 

 


 

SALES TAX 

IdentaMe Labels collects and remits sales tax as required by state and local laws and regulations. Prices listed on our Website do not include sales tax, which will be added where applicable, unless you provide us with a tax exemption certificate acceptable to the appropriate taxing authorities. 

 


 

PAYMENT TERMS 

All individual purchases must be prepaid by credit card or your PayPal account. You can place your order and pay via credit card or your PayPal account through our online shopping cart. Orders may also be placed by contacting our label Team. Every IdentaMe Labels order is created through a unique personalization process. Due to the nature of this customization, your order total will be charged according to your method of payment at the time of purchase. 

 


 

SHIPPING 

All label product orders placed on this Website are custom orders and are created due to the specifications of the invoice or are subject to product availability and will be shipped according to our shipping policies. Please review our Shipping page for additional information on shipping times, rates and policies. 

 


 

DISCLAIMERS AND LIMITATION OF LIABILITY 

By using the IdentaMe Labels Website, you expressly agree that use of the Website is at your sole risk. The Website and all products sold pursuant thereto are provided and sold on an "AS IS" basis. IdentaMe Labels does not warrant that use of the Website will be uninterrupted or error-free, nor do we warrant the accuracy, integrity or completeness of the content provided on the Website or the products offered for sale on the Website. You agree to bear all of the risks and responsibilities for the use of the Website and any products purchased from IdentaMe Labels. Further, IdentaMe Labels makes no representations or warranties that content provided on the Website is applicable to, or appropriate for use in, locations outside of the United States. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDENTAME LABELS SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE WEBSITE AND ALL PRODUCTS SOLD PURSUANT THERETO. No oral advice or written information given by IdentaMe Labels shall create a warranty. 

Under no circumstances shall IdentaMe Labels be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Website or your use of any products purchased from us, including but not limited to reliance by you on any information obtained from the Website. The foregoing limitation of liability shall apply in any action, whether in contract, tort or any other claim, even if IdentaMe Labels has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content and products available through IdentaMe Labels' Website, and is a fundamental part of the basis of IdentaMe Labels' bargain with you, and IdentaMe Labels would not accept any order from you absent such limitation.

 


 

INDEMNIFICATION 

You agree to indemnify and hold IdentaMe Labels and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against IdentaMe Labels arising out of your use of this Website and your use of any products purchased from IdentaMe Labels. 

 


 

TERMINATION OF USE 

IdentaMe Labels may, in its sole discretion, terminate your account or your use of the IdentaMe Labels Website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. IdentaMe Labels reserves the right to change, suspend or discontinue all or any aspects of its Website without prior notice. 

 


 

SEVERANCE 

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by a court of competent jurisdiction, then such term shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. 

 


 

GOVERNING LAW

These Terms and Conditions and all performances and claims of every nature between you and IdentaMe Labels shall be governed by and construed in accordance with the laws of the State of New York, without regard to any conflict of laws principles that would result in the application of the law of a different jurisdiction. You hereby submit to the exclusive personal jurisdiction and venue of the state and federal courts located within Onondaga County, New York. 

 


 

NO WAIVER 

The failure of any party to exercise or enforce any right or provision of these Terms and Conditions, including any failure to act with respect to a breach, will not constitute a waiver of such right or provision or that party's right to act with respect to subsequent or similar breaches.

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